Privacy

Policy Owner of the website

Its corporate name is: flamencaycomplementos.com.
Its CIF: 43035985H
Its registered office is: C / Constancia , CP41010 (Plaza San Martín de Porres nº6 Sevilla)
Its social activity is: Electronic Commerce Email: clientes@flamencaycomplementos.com
Purpose of website: Electronic
commerce.

Object

The provider, responsible for the website, makes available to users the present document with which it seeks to comply with the obligations set out in law 34/2002, information society services and electronic commerce (LSSI-CE), as well How to inform all users of the website regarding the conditions of use of the website.

All person that access to this web site assumes the role of user, committing is to the enforcement and compliance rigorous of them provisions here arranged, as well as to any other available legal that out of application. The provider reserves the right to modify any type of information that may appear on the website, without there being any obligation to pre-notify or inform users of said obligations, being understood as sufficient with the publication on the website of the provider.

Responsibility

The provider disclaims any liability arising from the information published on its website, provided that this information has been tampered with or introduced by a third party. The provider's website can use cookies (small information files that the server sends to the computer from whom it accesses the page) to carry out certain functions that are considered essential for the correct operation and Site visualization. The cookies used in the website have, in any case, a temporary character with the sole purpose of making their subsequent transmission more effective and disappear at the end of the user's session. In no case will cookies be used to collect information of a personal nature.

From the customer's website you may be redirected to third party Web sites. Since the provider cannot always control the content introduced by third parties on its websites, it does not assume any responsibility for such content. In any case, the lender states that it will proceed to the immediate withdrawal of any content that could contravene national or international legislation, morality or public order, proceeding to the immediate withdrawal of the redirection to that website, Bringing to the attention of the competent authorities the content in question.

This web site has been revised and tested to operate correctly. In principle, the correct operation can be guaranteed 365 days a year, 24 hours a day. However, the provider does not rule out the possibility of certain programming errors, or that occur causes of force majeure, natural disasters, strikes, or similar circumstances that make access to the website impossible.

Intellectual and industrial property

The website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, the designs, logos, text and/or graphics are the property of the lender or in its case has a license or Express authorisation on the part of the authors. All contents of the web site are duly protected by the rules of property intellectual and industrial, as well as registered with the relevant public records.

Regardless of the purpose for which they were destined, the total or partial reproduction, use, exploitation, distribution and commercialization, requires in any case of the prior written authorization by the provider. Any previously unauthorized use by the lender shall be deemed to be a serious breach of the author's intellectual or industrial property rights.

The designs, logos, text and/or graphics other than the provider and that may appear on the website belong to their respective owners, being themselves responsible for any possible controversy that might arise with respect to them. In any case, the provider has the express and prior authorization from the same.

To make any kind of observation regarding possible breaches of intellectual or industrial property rights, as well as any of the contents of the website, you can do so through the following email clientes@flamencaycomplementos.com.

Security Measures

The security levels of protection of Personal Data legally required by current regulations have been adopted, and all the technical and organizational means and measures at its disposal have been installed to prevent the loss, misuse, alteration, unauthorized access and theft of Personal Data that is not provided. However, the User must be aware that the security measures on the Internet are not impregnable.

ORGANIC LAW ON DATA PROTECTION (LOPD)

PROTECTION OF PERSONAL
DATA Responsible for the treatment
Contact details of the person in charge: María Luisa Sánchez Gambero. and contact email clientes@flamencaycomplementos.com

YOUR DATA PROTECTION RIGHTS

How to exercise your rights: You can send a written communication to the registered office of flamencaycomplementos.com or to the email address indicated in the heading of this legal notice, including in both cases a photocopy of your ID or other similar identification document, to request the exercise of the following rights:

• Right to request access to personal data: you can ask flamencaycomplementos.com if this company is processing your data.
• Right to request rectification (in case they are incorrect).
  Right to request the limitation of their treatment, in which case they will only be kept by flamencaycomplementos.com for the exercise or defense of claims.
• Right to oppose the treatment: flamencaycomplementos.com will stop processing the data in the way you indicate, unless for compelling legitimate reasons or the exercise or defense of possible claims have to continue processing.
• Right to data portability: in case you want your data to be processed by another firm, flamencaycomplementos.com will facilitate the portability of your data to the new person in charge.
• Right to erasure of data: and unless legally imperative will be deleted after your confirmation.
  Models, forms and more information about your rights: Official website of the Spanish Agency for Data Protection

Possibility of withdrawing consent: in the event that you have granted consent for a specific purpose, you have the right to withdraw it at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.

How to complain to the Control Authority: If you consider that there is a problem with the way in which your data is flamencaycomplementos.com handled, you can direct your claims to the Security Manager (indicated above) or to the corresponding data protection authority, being the Spanish Agency for Data Protection, the one indicated in the case of Spain.

You may at any time exercise the right of access, rectification, cancellation and opposition in the terms established in Organic Law 15/1999. These rights may be exercised by sending written communication to flamencaycomplementos.com clientes@flamencaycomplementos.com.
Data retention

Disaggregated data: Disaggregated data will be kept without a deletion period.

Data of the customers of the online store: The period of conservation of personal data will vary depending on the service that the customer contracts in our online store. In any case, it will be the minimum necessary, being able to stay until:

4 years: Law on Infractions and Sanctions in the Social Order (obligations regarding affiliation, registrations, cancellations, contributions, payment of salaries …); Arts. 66 et seq. General Tax Law (accounting books…);
5 years: Art. 1964 Civil Code (personal actions without special term)
6 years: Art. 30 Commercial Code (accounting books, invoices …)
10 years: Art. 25 Law on the Prevention of Money Laundering and Financing of Terrorism.
Data of subscribers to the feed by e-mail: From the moment the user subscribes until he unsubscribes.

Data of the subscribers to the newsletter: From the moment the user subscribes until he unsubscribes.

User data uploaded by flamencaycomplementos.com to pages and profiles on social networks: From the moment the user offers his consent until he withdraws it.

Secrecy and security of the data flamencaycomplementos.com undertakes in the use of the data
, to respect their confidentiality and to use them in accordance with the purpose thereof, as well as to comply with their obligation to save them and adapt all measures to avoid alteration, loss, treatment or unauthorized access, in accordance with the provisions of Royal Decree 1720/2007 of December 21, which approves the Regulation implementing Organic Law 15/1999 of 13 December, on the Protection of Personal Data.

You guarantee that the personal data provided through the forms are true, being obliged to communicate any modification thereof.

You also guarantee that all the information provided corresponds to your real situation, which is updated and is accurate. You must also keep your data updated at all times, being solely responsible for the inaccuracy or falsity of the data provided and the damages that may be caused by it to Maria Luisa Sanchez Gambero. As the owner of flamencaycomplementos.com, or to third parties due to the use of said one.

Security breaches

flamencaycomplementos.com adopts reasonably adequate security measures to detect the existence of viruses, brute force attacks and code injections.

However, you must be aware that the security measures of computer systems on the Internet are not entirely reliable and that, therefore, flamencaycomplementos.com cannot guarantee the absence of viruses or other elements that may cause alterations in the computer systems (software and hardware) of the User or in their electronic documents and files contained therein.

Despite this, to try to guarantee the security and privacy of your personal data, flamencaycomplementos.com has an active security surveillance system that reports each activity of users and possible breaches in the security of user data. If any breach is detected, flamencaycomplementos.com undertakes to inform users within a maximum period of 72 hours.

WHAT INFORMATION WE COLLECT FROM USERS AND WHAT WE USE IT FOR

All products and services offered on the website flamencaycomplementos.com referred to contact forms, comment forms and forms for user registration, newsletter subscription and / or purchase orders.

This website always requires the users ' prior consent to treat their personal data for the purposes indicated. You have the right to revoke your prior consent at any time.

Registration of Web data processing activities and hosting: flamencaycomplementos.com has an SSL TLS v.1.2 encryption that allows the secure sending of personal data
through standard contact forms, hosted on the servers that Hostalia has flamencaycomplementos.com contracted  .

Data collected through the web: The personal data collected will be subject to automated processing and incorporated into the corresponding files of which flamencaycomplementos.com is the owner.

We will receive your IP, which will be used to check the origin of the message in order to offer you information, protection against SPAM comments and to detect possible irregularities (for example: opposite parties of the same case write on the website from the same IP), as well as data related to your ISP.
Likewise, you can provide us with your data through email and other means of communication indicated in the contact section.
Comment form: On the web there is the possibility for users to leave comments to the publications of the site. There is a cookie that stores the data provided by the user so that they do not have to re-enter them in each new visit and in addition they collect internally the address of email, name, web and the IP address.

The data is stored on Hostalia's servers.

Purchase form: To access the products and services offered in our online store, the user has a purchase form subject to the contracting conditions specified in our commercial policy and contracting conditions where contact and payment information will be required.

We collect information about you during the payment process in our store. This information may include, and not only this, your name, address, email, phone, payment details and others needed to process your orders. The management of these data allows us to:

Send you important account/order/service information.
Respond to your requests, complaints and refund requests.
Process payments and prevent fraudulent transactions.
Set up and manage your account, provide you with customer and technical support, and verify your identity.
In addition, we may also collect the following information:

Location and traffic data (including IP address and browser) if you place an order, or if we need to estimate taxes and shipping costs based on your location.
Product pages visited and content viewed while your session is active.
Your comments and product reviews if you choose to leave them.
Shipping address if you ask for shipping costs before making the purchase while your session is active.
Essential cookies to keep track of the contents of your cart while your session is active.
Your account email and password to allow you to access your account, if you have one.
If you create an account we save your name, address and telephone number, to use them in your future orders.
Instant messaging: flamencaycomplementos.com provides service through instant messaging such as, for example, WhatsApp, Facebook Messenger .

Payment service providers: Through flamencaycomplementos.com, you can access, through links, third-party websites, such as PayPal , to make payments for the services provided by flamencaycomplementos.com. At no time do flamencaycomplementos.com staff have access to the bank details (for example, credit card number) that you provide to such third parties.

Social networks

Presence in networks: flamencaycomplementos.com has profiles in some of the main social networks on the Internet.
Purpose and legitimation: The treatment that will flamencaycomplementos.com carried out with the data within each of the aforementioned networks will be, at most, the one that the social network allows to the corporate profiles. Thus, flamencaycomplementos.com may inform, when the law does not prohibit it, its followers by any means that the social network allows about its activities, presentations, offers, as well as provide personalized customer service.
Data extraction: In no case will data flamencaycomplementos.com extracted from social networks, unless the user's consent is obtained promptly and expressly for it.
Rights: When, due to the very nature of social networks, the effective exercise of the data protection rights of the follower is subject to the modification of the personal profile of the follower, flamencaycomplementos.com will help and advise you to this end to the extent of its possibilities.